Returns & Warranty
At SL Fashion, we want you to love what you order. If something isn't right, we're here to help.
RETURN ELIGIBILITY
- Items must be returned within 30 days of the delivery date.
- Items must be unworn, unwashed, unaltered and in original condition with all tags attached.
- Original packaging should be included where possible.
- Final sale, clearance and intimate apparel items are not eligible for return unless defective.
HOW TO START A RETURN
1. Email info@slfashion.store with your order number and the item(s) you'd like to return.
2. Our team will confirm your return and provide instructions on where to send your item.
3. Once we receive and inspect the returned item, we'll process your refund or exchange.
Customers are responsible for return shipping costs unless the item received was damaged, defective or incorrect.
EXCHANGES
Need a different size or color? Let us know in your return request email and we'll do our best to accommodate an exchange, subject to availability.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@slfashion.store with photos of the issue. We will offer a replacement, exchange or full refund at no additional cost to you.
WARRANTY
We stand behind the quality of our products. If an item shows a manufacturing defect (such as faulty stitching or hardware failure) within 30 days of purchase under normal use, contact us and we'll evaluate it for a repair, replacement, or refund. This warranty does not cover normal wear and tear, misuse, or damage from improper care.
QUESTIONS?
Contact us at info@slfashion.store or +1 (505) 823-3927.