FAQ

ORDERS

How do I place an order?
Simply browse our collections, add your favorite items to the cart and proceed to checkout. You'll receive a confirmation email once your order is placed.

Can I change or cancel my order?
Please contact us at info@slfashion.store as soon as possible. We can accommodate changes or cancellations only if the order has not yet been processed for shipping.

How can I track my order?
Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.

SHIPPING

Where do you ship?
We currently ship within the United States. For international shipping inquiries, please contact us directly.

How long does shipping take?
Processing typically takes 1–3 business days, and delivery takes an additional 5–10 business days depending on your location. See our Shipping Policy for full details.

RETURNS & EXCHANGES

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. See our Returns & Warranty and Refund Policy pages for complete details.

How do I start a return?
Email us at info@slfashion.store with your order number and reason for return, and our team will guide you through the process.

PRODUCT & SIZING

How do I find my size?
Each product page includes a size guide to help you choose the best fit. If you're between sizes or unsure, feel free to email us for personalized guidance.

PAYMENT

What payment methods do you accept?
We accept all major credit/debit cards and other secure payment methods available at checkout.

Is my payment information secure?
Yes. All transactions are processed through secure, encrypted payment gateways. SL Fashion does not store your full payment card details.

CONTACT

Still have questions?
Reach out to us anytime at info@slfashion.store or call +1 (505) 823-3927. We're happy to help!